At Sara Benavente Fine Jewelry, every piece tells a story. Yours. That's why we personally guide each client from the initial consultation to the final delivery of their unique, personalized jewel. Over the years, we've compiled the most frequently asked questions from those who contact us for the first time. If you're considering commissioning a custom-made piece, here are the answers to the 10 most common questions.
1. How does the process of creating a custom jewel work?
It all begins with a conversation. We're not just talking about design or materials, but about emotions, personal references, gestures, symbols, or even words that represent her. Sara, as a designer, listens attentively to capture the essence: that which transforms a piece of jewelry into something special. his jewel.
Then, a phase begins of creative exploration, Guided by years of experience, aesthetic sensibility, and a deep knowledge of jewelry making and fashion, the process involves studying proportions, ergonomics, ideas, lifestyles, and possible combinations to achieve the perfect harmony between the essence of the person and the character of the piece of jewelry that will accompany them. It is not a quick process: it requires sensitivity, technique, and many hours of research and development.
Once the design defined, We create a 3D rendering so you can visualize the jewel in complete detail and from all angles. And, after your approval, our workshop, staffed by expert goldsmiths and gemologists, Give life to that idea with the best materials and the care that a unique and lasting jewel requires, generation after generation.
2. Can I participate in the design?
Yes. In fact, their tastes, preferences, and expectations are the starting point. indispensable. Through the initial conversation, we identify the symbolic, aesthetic, or emotional elements that should be present.
From there, the design evolves with sensitivity and expert judgment, resulting in a piece that engages with its style and remains true to its essence.
3. What type of jewelry can I order?
From personalized engagement rings, custom-made wedding bands and signet rings for women and men, to medallion pendants, chokers, reinterpreted crosses, exclusive cufflinks, rigid bracelets and bangles, earrings with natural gems, brooches with history or contemporary tiaras.
We also make special orders such as jewelry to celebrate a birth, anniversary jewelry, meaningful gifts for a family member, or unique pieces that pay tribute to a loved one.
In addition, we give new life to inherited jewelry and reinterpret inherited jewelry with a contemporary approach, always preserving its symbolic value.
We invite you to visit our catalog of pieces already created: unique jewels that were born from a story and that today continue to speak of those who wear them.
4. What materials do they use?
We work exclusively with premium quality precious metals (especially 18-karat gold: yellow, white, or rose) and platinum, and we select exceptional natural gemstones, always accompanied by their corresponding gemological certificate. Each gemstone is rigorously chosen and expertly appraised in the atelier, with precise information on its origin, weight, quality, treatments, and technical characteristics.
Our commitment also extends to the ethical sphere: we collaborate with a transparent network of suppliers and artisans carefully selected, and we ensure respectful and responsible management from extraction to the finished jewel.
5. What differentiates a personalized jewel from a conventional jewel?
A personalized piece of jewelry doesn't come from a catalog: it's born from a story, a gesture, or a personal symbol. It's designed exclusively for you, taking into account your tastes, your lifestyle, and the moment you wish to commemorate. This uniqueness is reflected in the design, materials, craftsmanship, and time dedicated to its creation.
Furthermore, unlike mass-produced pieces, a custom-made jewel establishes a lasting emotional bond: it is not only worn, it is remembered.
The jewelry we create typically starts at €5,000, depending on the materials selected, the technical complexity, and the craftsmanship required. To assess your specific needs, We invite you to contact us directlyWe would be happy to advise you without obligation.
6. How long will it take to receive my jewelry?
The average creation time ranges between four and six weeks, However, each order has its own pace. The complexity of the design, the selection of materials, and the artisanal processes determine the deadlines, which can be adjusted depending on significant dates or special deliveries.
If your jewelry is intended for a specific occasion (an engagement, an anniversary, an intimate celebration), we encourage you to let us know from our first contact. We will always do our best to accommodate you. meet your key deadlines and with the dedication it deserves.
7. How can I order my jewelry if I don't live in Madrid?
We accompany clients of all of Spain (and even from abroad) in the creation of their personalized jewelry. The initial interview can be done via video call, and throughout the process we share progress, 3D renderings, and key decisions in a completely personalized way.
Once the piece is finished, delivery is made in person, either by the buyer traveling to the location or with direct delivery from the studio. We offer the possibility of arranging delivery in Madrid, Marbella or a mutually agreed upon location, taking care of every detail so that the encounter lives up to the jewel.
Furthermore, we guarantee the Maximum security and discretion throughout the entire process, from material handling to delivery, to ensure your experience is completely confident and peaceful.
8. Do you offer certificates of authenticity?
Yes. All our pieces come with a certificate of authenticity Issued by our team of expert gemologists, describing all the qualities of the jewel along with a photograph for identification.
In addition, for those gems of special relevance we offer an additional certification service issued by various prestigious gemological laboratories such as GIA, IGI and IGE.
Below you can see an example of the certificates that accompany one of our works:
9. Where can I find all the information about the ordering process?
To offer you a transparent and careful experience, we have compiled in one document all the practical aspects related to the ordering process: from the design and production phases to deadlines, payment methods, cancellations and other relevant conditions.
You can check it at the following link: Contract terms and conditions
We recommend you read it carefully before confirming your order. And if you have any questions, we'll be happy to assist you personally.
10. What if I want to give a gift but I don't know what to choose?
Sometimes, the gift-giver isn't looking for a specific piece of jewelry, but rather to create an unforgettable memory. For those moments, we offer the possibility of Give the gift of a personalized design experience, where the recipient can participate in the creation of their own piece of jewelry. From the initial conversation to the final delivery, the process becomes part of the gift: intimate, exciting, and deeply symbolic.
We can also design a custom-made surprise jewel, Starting with what you tell us about that person: their story, their style, their everyday gestures. We translate those details into shapes, materials, and proportions that connect with them in a subtle yet powerful way.
It's a particularly meaningful option for celebrating anniversaries, births, personal achievements, or new life stages. A way of saying "I know you" without words, through a lasting keepsake.
Do you have another question?
Write to us through the contact form Or request a personalized consultation. We'd be delighted to guide you through the process of creating the jewelry you desire.